Last updated: April 2026

FREE SHIPPING ON ORDERS OVER €150

PROCESSING TIME
All orders are processed within 1-3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order ships.

DELIVERY TIMES
Standard International Shipping: 7-14 business days
Express Shipping: 3-7 business days (where available)

Note: Delivery times may vary due to customs clearance, public holidays or carrier delays.

SHIPPING COSTS
- Orders under €150: €4.99 flat rate
- Orders over €150: FREE shipping
- Express shipping: calculated at checkout

TRACKING
Once your order ships, you will receive a tracking number via email. You can track your order directly on the carrier's website.

CUSTOMS & DUTIES
International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.

LOST OR DELAYED ORDERS
If your order hasn't arrived within the estimated timeframe, contact us at:
📧 support@teknova.store
We'll investigate and resolve the issue within 48 hours.

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